Job Seeker FAQ

You will find here some answers to the most frequently asked questions. If you still have problems using the system or have other questions, feel free to contact us at jobcenter@raph.com, we will try to help you as much as possible.

General

• What are the services provided to job seekers?

• How is the 3D Artists | raph.com Job Center different from other job sites?

• Are these services free?

• Why register?

Resume Service

• How do I build my resume?

• How do I upload an image and add it to my portfolio?

• I keep getting an S350 error code whenever I try to upload an image. Why?

• How can I see my resume?

• I don't want my resume to be available to employers anymore. How can I remove it?

• I try the browse and search resumes features but I can't see all the details of my resume. Why?

Job Offers by Mail Service

• What is the Job Offers by Mail service? How do I use it?

• I don't want to receive job offers by mail anymore. How do I unsubscribe?

What are the services provided to job seekers?
There are three services provided to job seekers. First, they can build their resume online so that employers can find them. They can also subscribe to the Job Offers by Mail service. They will receive job offers right in their mailbox. Finally, they can browse the job offers posted by employers in the Job Center.

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How is the 3D Artists | raph.com Job Center different from other job sites?
Unlike traditional job sites, the Job Center is built with the computer graphics industry in mind. First, resumes are enhanced with cg-specific features, e.g. the ability to specify cg skills, cg software, ... or build your online portfolio. Then, only job offers related to computer graphics (e.g. 3d artist, animator, ...) are posted.

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Are these services free?
Yes, the services provided to job seekers are 100% free.

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Why register?
Registration is the first step you need to accomplish in order to be able to set your job offers by mail preferences or build your resume.
To register, simply go to the register page where you will provide your e-mail address. You will then receive a confirmation e-mail with a password. Use your e-mail address and the password you receive to log in and take advantages of the services provided by the Job Center.

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How do I build my resume?
Once registered, you can log in and start building your resume. The resume building system is divided into seven parts:
1. Personal details and work preferences
2. Education and skills
3. Professional experience
4. Miscellaneous
5. Portfolio
6. Resume settings
7. View resume online
To build your resume, simply fill in the form on each of these pages and click on the 'SAVE' button at the bottom of the page. Once you have provided all the necessary details, your resume will be added to the database and employers will have access to it. You can view your resume as employers will see it by going to page 7: "View resume online".

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How do I upload an image and add it to my portfolio?
Once you are on the page 5: "Portfolio" of the resume system, click on the 'Browse...' button to select a file on your local computer. The file must be a jpeg image with the '.jpg' extension (lowercase) and under 200 KB in size. Then, add a comment (optional) to your image and click on the 'Add this image' button. Depending on the file size and your Internet connection speed, the uploading process will take from a few seconds to several minutes. As long as you do not see the confirmation page, do not hit the stop button of your browser.

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I keep getting an S350 error code whenever I try to upload an image. Why?
Please, ensure the image you are trying to upload meets the requirements: it must be a valid jpeg file, with the '.jpg' file extension (lowercase) and be under 200 KB in size.
Unfortunately some graphics applications seem to produce corrupted jpeg file which do not entirely comply to the jpeg standard, making it incompatible with some browsers. You might want to try to save your image with another application and try to upload it again.

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How can I see my resume?
In order to see you resume as employers will see it, edit your resume and go to page 7: "View resume online".

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I don't want my resume to be available to employers anymore. How can I remove it?
Edit your resume and go to page 6: "Resume Settings" and uncheck the 'display resume' option and save your change. This will hide your resume but keep all the data. If later, you want to make it available again, check the 'display resume' option and save.

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I try the browse and search resumes features but I can't see all the details of my resume. Why?
The browse and search features are for employers only. Therefore, access to these pages is restricted to computer graphics companies to avoid any abuse of the system. For instance, the normal visitor doesn't have access to the contact details to prevent spammers to try to gather e-mail addresses to build e-mail addresses lists.

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What is the Job Offers by Mail service? How do I use it?
The Job Offers by Mail service allows you to receive job offers right in your mailbox. To use it, simply go to the Job Offers by Mail Preferences page (registration is required) and set the job positions you are interested in.

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I don't want to receive job offers by mail anymore. How do I unsubscribe?
On the Job Offers by Mail Preferences page, check the 'disable service' option and you will not receive job offers anymore. If later on, you want to start receiving them again, enable it again.

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